Speakers

Speaker

Speakers

With expert panels and a variety of industry leaders taking the stage, TravelConnect will equip travel professionals to adopt fresh perspectives and transform their businesses.

Scott-Kirby
Scott Kirby
President
United Airlines
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Bonny-Simi
Bonny Simi
President
JetBlue Technology Ventures
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Amy-Webb
Amy Webb
Quantitative Futurist
Future Today Institute
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Jeff-Katz
Jeff Katz
Founder and Chief Executive Officer
Journera
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Dave-Harvey
Dave Harvey
Vice President, Southwest Business
Southwest Airlines
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Wayne-Best
Wayne Best
Chief Economist
Visa Inc.
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Rafat-Ali
Rafat Ali
Chief Executive Officer and Founder
Skift
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Jackie-Lamping
Jackie Lamping
Vice President of Marketing
Sojern
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Tony-DAstolfo
Tony D'Astolfo
Senior Vice President, North America
Serko Limited
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Miriam-Moscovici
Miriam Moscovici
Senior Director, Innovation and Intelligence
BCD Travel
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Tye-Radcliffe
Tye Radcliffe
Director of Distribution
United Airlines
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Peter-Kane
Peter Kane
Senior Strategist
ARC
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Holly-Hegeman
Holly Hegeman
Founder and Publisher
PlaneBusiness Banter
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Brian-Barth
Brian Barth
Chief Executive Officer
Uplift
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Cindy-Tonnessen
Cindy Tonnessen
Senior Director, NDC
Sabre
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Ian-Heywood
Ian Heywood
Global Head of New Distribution
Travelport
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Paul-Swanston
Paul Swanston
Director, Global Travel Agency Sales
UATP
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Brook-Armstrong
Brook Armstrong
Chief Executive Officer, Co-Founder
Blockskye
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Michael-Share
Michael Share
President
Blockskye
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Jayson Westbury
Jayson Westbury
Chief Executive
Australian Federation of Travel Agents
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Stewart Alvarez
Stewart Alvarez
Head of Industry Affairs, Americas
Amadeus
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Michael Savicki
Michael Savicki
Vice President, Risk & Compliance, The Americas and Global Head of Commercial Compliance
American Express Global Business Travel
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Mike-Premo
Mike Premo
President and Chief Executive Officer
ARC
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Lauri-Reishus
Lauri Reishus
Executive Vice President and Chief Operating Officer
ARC
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Dickie-Oliver
Dickie Oliver
Vice President and Chief Information Officer
ARC
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Chuck Thackston
Chuck Thackston
Managing Director, Data Science and Research
ARC
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Shelly-Younger
Shelly Younger
Senior Manager, Airline Retailing Strategy and Head of NDC
ARC
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Doug-Nass
Doug Nass
Fraud Investigations Director
ARC
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Cornelius-Hattingh
Cornelius Hattingh
Director of Revenue Integrity
ARC
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Brian-Coleman
Brian Coleman
Senior Manager, Infrastructure Engineering
ARC
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Scott-Kirby
Scott Kirby
President
United Airlines
Scott Kirby is president of United. In this role, Scott is responsible for United’s operations, marketing, sales, alliances, network planning and revenue management.

Prior to United, Scott was president of American Airlines, since the company merged with US Airways in 2013. Scott is a well-known industry veteran, with a broad and accomplished three-decade airline career with senior leadership roles at America West and US Airways, where he was named president in 2006. Kirby started his career at the Pentagon and in the technology sector.

Scott has bachelor degrees in computer science and operations research from the U.S. Air Force Academy and a Master of Science in operations research from George Washington University. He is married and has six children.
Bonny-Simi
Bonny Simi
President
JetBlue Technology Ventures
Bonny Simi is the President of JetBlue Technology Ventures, the Silicon Valley innovation hub for JetBlue Airways’ investment and incubation of emerging startups at the intersection of technology and travel.

Bonny joined JetBlue in 2003 and brings more than 25 years of experience in human resources, customer service, aviation, industrial engineering, operations, broadcast journalism and design thinking experience to her role.

Bonny is also an active JetBlue pilot and three-time Olympian in the sport of luge. She graduated from Stanford University with three degrees, including a Master of Science in management, a Master of Science in engineering and a Bachelor of Arts in communications.
Amy-Webb
Amy Webb
Quantitative Futurist
Future Today Institute
Amy Webb is a quantitative futurist. She is a professor of strategic foresight at the New York University Stern School of Business and the Founder of the Future Today Institute, a leading foresight and strategy firm that helps leaders and their organizations prepare for complex futures. Founded in 2006, the Institute advises Fortune 500 and Global 1000 companies, government agencies, large nonprofits, universities and startups around the world. Amy’s special area of research is artificial intelligence, and she has advised three-star generals, White House leadership and CEOs of some of the world’s largest companies on the future of AI.

Amy is the author of three books, including The Signals Are Talking: Why Today’s Fringe Is Tomorrow’s Mainstream, which explains how to forecast and manage technological change. Her latest book, The Big Nine: How The Tech Titans and Their Thinking Machines Will Change Humanity, is a call-to-arms about the broken nature of artificial intelligence and the powerful corporations that are turning the human-machine relationship on its head. Amy’s future-forecasting work has been featured in the New York Times, Harvard Business Review, Wall Street Journal, Fast Company, CNN, NPR and more.
Jeff-Katz
Jeff Katz
Founder and Chief Executive Officer
Journera
Jeffrey G. Katz is the founder and chief executive officer of Journera, the technology company that has developed the first software platform to create more seamless travel journeys.

Prior to this, Mr. Katz served as chairman, co-founder, president and chief executive officer of Orbitz Worldwide. He was also president of Sabre’s Travel Information Network and chief executive officer of Swissair, as well as president and chief executive officer of Leapfrog. He also held several senior leadership positions at American Airlines and Northwest Airlines. He has served on the boards of both Friendster.com and City of Hope National Cancer Research Institute.

Mr. Katz received a Bachelor of Science in mechanical engineering from the University of California, Davis, and holds master’s degrees in science from both Stanford University and the Massachusetts Institute of Technology.
Dave-Harvey
Dave Harvey
Vice President, Southwest Business
Southwest Airlines
Dave Harvey has been with Southwest Airlines since 1999 in various roles across technology, corporate strategy, commercial planning, network planning, business development, corporate sales, and currently serves as vice president of Southwest Business. Dave is currently on multiple boards and appointments related to the travel industry, including being a representative member of the U.S.

Department of Transportation’s National Advisory Committee on Travel and Tourism Infrastructure (NACTTI), chairing the Solutions to Barriers in Improving Critical Infrastructure (SBICI) subcommittee. Additionally, he holds advisory positions with Global Business Travel Association (GBTA) and Business Travel News (BTN).

He received his BBA from UT Austin in management information systems and both his MBA in operations management and MS in organizational strategy from UT Dallas. He has five sons that keep him active outside Southwest and a beautiful wife that is an educator and writer.
Wayne-Best
Wayne Best
Chief Economist
Visa Inc.
As chief economist for Visa Inc., Wayne Best keeps close watch on emerging opportunities in the trillion-dollar payments industry. An active participant in the World Economic Forum’s Future of Consumption community, he identifies economic trends shaping the future. His unique presentations explain the impact of these trends to company and client executives as well as government leaders around the globe.

Frequently quoted in the trade and business media, Best brings economic theory and analysis to life with compelling stories and data from the largest payment provider in the industry. Because he stays close to the underlying dynamics of the business, his insights provide a clear perspective on the consumer's ability to spend, save and pay down debt. His passion for business and engineer's logic turn mathematical models and technical jargon into business intelligence that enables future-oriented business decisions.

Before joining Visa in 1990, Best worked as a consultant performing cost-benefit analyses for the power industry. In addition to his MBA, Best holds a degree in nuclear engineering and has participated in the Stanford University and Kellogg School of Management executive programs.
Rafat-Ali
Rafat Ali
Chief Executive Officer and Founder
Skift
Rafat is the CEO and founder of Skift, the largest industry intelligence and marketing platform in travel, providing news, information, data and services to all sectors of the world’s largest industry. Previously, he was the founder and CEO of paidContent and ContentNext, which he sold to U.K.'s Guardian News and Media in 2008, and left in 2010. Prior to that, he was managing editor of Silicon Alley Reporter.

Rafat was the Knight Fellow at Indiana University, where he completed his Masters in Journalism, 1999-2000. Prior to that he completed his BSc in computer engineering from AMU in Aligarh, India.
Jackie-Lamping
Jackie Lamping
Vice President of Marketing
Sojern
Jackie Lamping oversees all marketing efforts for the Sojern brand. A 10-year veteran of growth marketing, programmatic, social media and PR, Jackie is a thought leader in branding and innovation. Prior to Sojern, Jackie held leadership roles in growth and product marketing, branding and digital media at AdRoll, Twitter, Apollo Group and Wells Fargo. Jackie holds a Master of Business Administration from the University of California Berkeley Haas School of Business and a Bachelor of Arts degree in human biology from Stanford University.
Tony-DAstolfo
Tony D'Astolfo
Senior Vice President, North America
Serko Limited
Tony joined Serko, the market-leading online travel and expense company in Australasia, in April 2018 to lead their efforts in North America. A 35-year industry veteran, Tony is an accomplished executive with rich expertise in travel and technology and a passion for moving the industry forward. His career includes senior leadership positions at Deem, Phocuswright, GroundLink, Sabre/GetThere and United Airlines.
Miriam-Moscovici
Miriam Moscovici
Senior Director, Innovation and Intelligence
BCD Travel
Miriam works on the forefront of product and service improvements that deliver value for companies of all sizes by driving effective corporate travel programs. In her role as senior director of innovation and intelligence at BCD Travel, Miriam leads research and introduces concepts aimed at engendering a culture of innovation throughout the organization.

Miriam draws deep foundational insight into the buyer’s perspective from her eight years spent as a corporate travel manager. Her industry experience and technology savvy, combined with a provocative communication style, keeps her in high demand as a speaker, panelist and judge, including at the Association of Corporate Travel Executives (ACTE), the Global Business Travel Association (GBTA), and the PhocusWright Innovation Summit. Miriam uses a curriculum she developed to teach students at Metro State University in Denver, where she is enthusiastically grooming the next generation of talent.
Tye-Radcliffe
Tye Radcliffe
Director of Distribution
United Airlines
Tye Radcliffe has been in the travel industry since 1997. Currently, he is the director of distribution for United Airlines, where he and his team are responsible for the commercial and technical strategies that enable selling United’s products and services via external channels. He is chairman of Joint Passenger Services Conference (A4A/IATA,) as well as the IATA New Distribution Capability (NDC) working group. Tye has worked for Orbitz.com, Travelport, G2 Switchworks and, prior to joining United, Tye was part of Amadeus’ airline technology sales organization in the Americas. Tye is happily married, plays timpani in a Chicago community orchestra and can be seen riding his Vespa throughout the city.
Peter-Kane
Peter Kane
Senior Strategist
ARC
Peter is senior strategist for ARC, bringing more than 13 years of strategic brand, marketing, communications and operations experience to the organization. Prior to ARC, Peter was North America marketing communications manager for AirPlus International and global marketing and operations manager for the Association of Corporate Travel Executives (ACTE). He has worked with some of the world's leading technology brands including Amazon Web Services (AWS), HP Enterprise Security Products, Dell Software and privileged identity management provider Xceedium, Inc. (now part of CA Technologies).

He holds a graduate degree from George Mason University in International Commerce and Policy, where his research centered on regulatory regimes, technology systems and their influence on the aviation industry, and how policy, economic and international systems can affect high impact entrepreneurship. He holds an undergraduate degree from the University of Delaware in political science and English.

Peter lives in Colorado and – when he’s not traveling – enjoys hiking with his incredible wife and two goofy dogs (a 120-pound Great Pyrenees and a 12-pound Havanese-Shih Tzu mix). He also has three shady cats.
Holly-Hegeman
Holly Hegeman
Founder and Publisher
PlaneBusiness Banter
Holly Hegeman is founder and publisher of PlaneBusiness Banter, the most widely read weekly subscription publication covering operations, labor relations, management strategies, communications and financial analysis of the U.S. airline industry, as well as select international carriers.

Previously a consultant to former AMR president and chairman Robert Crandall, Holly was heavily involved in the coverage of the American Airlines bankruptcy and the airline's subsequent merger with US Airways. Her weekly column AMR Bankruptcy Follies, which ran in PlaneBusiness Banter, was widely regarded as a "must read" for the most thorough take on the merger. Holly is a frequent speaker at both corporate travel and airline financial events, has appeared on news outlets such as PBS NewsHour, CNBC, CNN and NPR, and has been quoted in such publications as The New York Times, The Wall Street Journal and USA Today.
Brian-Barth
Brian Barth
Chief Executive Officer
Uplift
Brian drives Uplift’s business and product strategy, forges and manages relationships with key partners and investors, and sets the company’s cultural tone. Prior to co-founding Uplift, Brian was a co-founder, chief executive officer and director of SideStep, which invented travel metasearch in 1999. SideStep was acquired by Kayak in 2007, which was, in turn, acquired by Priceline for $1.8 billion in 2013. Brian has been a board member and advisor for numerous startups and holds a Bachelor of Science and a Master of Science in electrical engineering from MIT.
Cindy-Tonnessen
Cindy Tonnessen
Senior Director, NDC
Sabre
Cindy has worked in the travel industry for over 25 years and has held a variety of leadership positions at Sabre in support of the travel agency and travel provider communities.

In her current role, Cindy is responsible for supporting Sabre’s strategy and roadmap for next-generation retailing and distribution solutions as they pertain to IATA’s New Distribution Capability (NDC).

As the industry embraces NDC, it is important that Sabre enables integrated solutions that meet the objectives of all industry constituents. Cindy is able to build upon her prior experience working with both travel agency and airline partners to ensure Sabre solutions meet the goals of both parties.

Cindy resides in Dallas, Texas, and received her bachelor’s degree from the University of Texas and her master’s degree from Duke University.
Ian-Heywood
Ian Heywood
Global Head of New Distribution
Travelport
Ian heads up new distribution within Travelport’s travel partners team. In this role, Ian has oversight and responsibility for the company’s NDC program, ensuring that Travelport maintains its leadership position in connecting airlines’ NDC content and distributing it to agency partners though Trip Services and Smartpoint.com.

Ian joined Travelport in 2011. A key part of his work has been the launch of the Travelport Merchandising Suite with “Aggregated Shopping,” “Ancillary Services” and “Rich Content and Branding,” which enables airlines to adapt their business models to whichever competitive or economic environment they operate in, and for travel agents to access enhanced airline content in their normal workflow.

Prior to Travelport, Ian spent the majority of his working life at British Airways, where he joined as an apprentice and held a number of commercial roles in the U.K. and overseas, including head of U.K. corporate sales and head of U.K. leisure sales. He has also worked for Qatar Airways as senior vice president of global sales and distribution.
Paul-Swanston
Paul Swanston
Director, Global Travel Agency Sales
UATP
As the Director of Global Travel Agency Sales, Paul is responsible for the development and execution of UATP's global strategy across the travel trade, including growth of its issuer and merchant base among travel management companies and establishing industry partnerships to expand network charge volume.

Prior to UATP, he worked for American Express Global Corporate Payments, expanding their virtual card network within the travel industry vertical. He began his career in travel after graduating from Texas A&M University, serving as national sales officer for Vail Resorts and, later, director of sales for Lake Tahoe Visitors Authority.
Brook-Armstrong
Brook Armstrong
Chief Executive Officer, Co-Founder
Blockskye
Brook has over seven years of travel industry experience working as a partner at Travel Leaders Next Corporate Travel Division, working as a corporate travel manager, and gaining 18 years of experience with startups and software development. Brook is passionate about brining real-world applications of blockchain technology to air travel, corporate buyers and the travel industry in general. Brook holds a BA from Columbia University.
Michael-Share
Michael Share
President
Blockskye
Michael has been in the large global managed travel ecosystem for over 20 years. Michael was a founder of SeaGate Advanced Travel/HRG North America. As president of Blockskye, Michael brings a wealth of knowledge, experience and industry connections to the company. Michael has a BA from UCLA and a graduate degree from the Paris-Sorbonne University. He is a mentor in entrepreneurship at the Innovation Lab at Harvard Business School.
Jayson Westbury
Jayson Westbury
Chief Executive
Australian Federation of Travel Agents
Jayson (Jay) Westbury has been the CEO of AFTA since 2009. He is the immediate past chairman of the World Travel Agents Association Alliance (WTAAA) and continues as a director of that body, which has some 56 member states from all over the world. He is the deputy chairman of the World Tourism Alliance, a new Beijing-based tourism body. He also serves on many Australian Federal Government working groups and panels and contributes to the bilateral tourism policy development in Australia and the world to ensure a sustainable and future-proof industry is in place to support travel business success.
Stewart Alvarez
Stewart Alvarez
Head of Industry Affairs, Americas
Amadeus
With over 30 years of travel industry experience, Stewart Alvarez serves as Head of Industry Affairs, Americas for Amadeus. In this role, he serves as an extension of Amadeus’ Industry Affairs organization, focusing on advancing global initiatives in all the Americas (Central, North and South), representing Amadeus with local trade associations, advocacy groups, and regulatory bodies.

During his tenure at Amadeus, he left to serve as the vice president of sales and marketing for ICSAT (International Computer Services and Advice for Travel), a world leader in software solutions for the travel industry and an Amadeus partner, which ultimately was acquired by Amadeus. He has played a direct role in airline negotiations supporting the overall distribution and IT strategies, including the ongoing evolution of the GDS commercial model.

Stewart was previously with System One (Amadeus) in a series of advancing positions in customer support, technology, sales and marketing. His career began in the travel industry in 1985, when he first joined Eastern Airlines as a sales agent.

In addition to his role at Amadeus, Stewart serves as a member of the Travel Technology Association Board of Directors. During the past seven years, and until last year, he also served as a member of U.S. Chamber of Commerce Board of Directors.
Michael Savicki
Michael Savicki
Vice President, Risk & Compliance, The Americas and Global Head of Commercial Compliance
American Express Global Business Travel
Michael F. Savicki is American Express Global Business Travel’s vice president for risk and compliance for the Americas and global head of commercial compliance. Michael is responsible for all risk and compliance disciplines throughout the Americas region and commercial compliance globally. Prior to joining American Express GBT, he was senior attorney, compliance & corporate governance at Sikorsky Aircraft Corporation, secondee counsel at Deutsche Bank’s litigation and regulatory enforcement group and senior litigation associate at Fried, Frank, Harris, Shriver & Jacobson, LLP. He began his legal career as a law clerk at the United States Second Circuit Court of Appeals. He is a graduate of Tulane Law School and Connecticut College and is a member of the Connecticut, Massachusetts and New York state bars.
Mike-Premo
Mike Premo
President and Chief Executive Officer
ARC
As president and chief executive officer, Mike Premo plans and leads the execution of ARC's overall corporate strategy. With the help of the executive team, he also oversees the company's operations in support of revenue growth and customer satisfaction.

Premo became ARC's president and chief executive officer in June 2011 after serving as the company's Vice President of Business Development, during which he managed and guided relationships with all ARC customer groups, including travel agents, corporate travel departments (CTD), carriers and third parties. In addition, Premo was responsible for growing ARC's sales program in support of the company's broad range of products and services.

Before joining ARC in 2006, Premo served as senior vice president of global network for TQ3 Travel Solutions and held senior executive positions at Navigant International, TQ3's parent company. He also served as president and chief executive officer of SatoTravel from 1990 to 1999. Having grown up in Minnesota, Premo began his industry career at Northwest Airlines, after which he first entered the agency business at Gelco Travel.
Lauri-Reishus
Lauri Reishus
Executive Vice President and Chief Operating Officer
ARC
Lauri Reishus is an industry veteran leading the teams at ARC that both develop and execute against ARC’s strategy of delivering high-value products to the air travel industry. Lauri is responsible for the business operations functions supporting ARC’s customers, including corporate strategy; data product innovation and management; airline and agency settlement products; corporate communications, marketing services and product sales; agency and airline participation programs; and all customer operations.

Lauri spent 16 years with SatoTravel/Navigant prior to joining ARC in 2005. During her tenure, she held leadership positions in call center operations, quality management and marketing communications. She last held the position of vice president of account management, responsible for some of the firm's largest multinational clients.

Lauri hails from northern Wisconsin and began her industry career with a short stint at American Airlines before moving to the agency side of the business at Gelco Travel. She’s an avid traveler and lives with her family in Northern Virginia.
Dickie-Oliver
Dickie Oliver
Vice President and Chief Information Services Officer
ARC
As vice president and chief information services officer, Dickie Oliver brings to ARC extensive experience in the information services space. In his 25-year-plus career he has held numerous leadership roles in well-respected organizations such as YUM! Brands. Within YUM! Brands, he progressed through eight roles of progressively increasing scale across a 20-year career.

In addition to a strong blend of global experience, Oliver brings an intense work ethic and passion for his people. Individuals he has guided have risen to hold roles such as head of IT for Fortune 500 companies. Dickie’s role on the Dartmouth Tuck Business School CIO Council reflects his intense passion for learning and staying current in his field.
Chuck Thackston
Chuck Thackston
Managing Director, Data Science and Research
ARC
Chuck Thackston oversees the growth of business intelligence, analytical products, data science and research at ARC. After leading the company's program to consolidate global ticketing data into ARC's database, Chuck is now searching for new ways to leverage ARC's vast air ticketing data and travel intelligence.

Chuck brings nearly 30 years of technology experience to ARC, with leadership roles in engineering, analytics, marketing and product development. His prior experience includes work in health care, airline and technology services industries at Travelport, Worldspan, Sabre, EDS and American Airlines. Chuck holds a B.A. in computer science from Tennessee Technological University and an Executive MBA from Texas Christian University.
Shelly-Younger
Shelly Younger
Senior Manager, Airline Retailing Strategy and Head of NDC
ARC
Shelly is the senior manager of industry relationships for ARC’s settlement product and leads a team that collaborates with various industry partners on New Distribution Capability (NDC) and ONE Order; facilitates ARC’s Debit Memo Working Group (DMWG); manages system provider, aggregator and direct-connect relationships; and champions the benefits of ARC settlement to the travel industry. Previous positions at ARC include settlement services, product marketing, product and portfolio management and product development.

Shelly began working in the travel industry over 19 years ago in the corporate receivables department at American Airlines in Tulsa, Oklahoma. She held positions in travel agency accreditation, travel agency risk management and debit memo auditing and servicing.
Prior to working for American Airlines, Shelly worked in a variety of areas in the banking industry in Oklahoma and Texas. She hails from Oklahoma and received her accounting undergraduate from the University of Oklahoma and an MBA, finance and international business at Oklahoma State University.
Doug-Nass
Doug Nass
Director of Revenue Integrity
ARC
Doug Nass supervises a fraud team that analyzes airline ticketing data from U.S.-based travel agencies to uncover various fraud schemes in the travel industry. His team focuses on tracking the activity of fraud rings and serial fraudsters who target U.S. travel agents. Doug also works with law enforcement agencies to get these individuals and groups identified, arrested and prosecuted. He has worked for the past 24 years as an analyst, trainer and manager in the risk management department at ARC. Doug holds a bachelor’s degree from Albion College in Michigan.
Cornelius-Hattingh
Cornelius Hattingh
Director of Revenue Integrity
ARC
Cornelius is ARC’s director of revenue integrity, leading a team of experts who provide fraud, compliance and risk mitigation solutions for travel agencies and airlines. Through regular reviews, investigations and research, the team works to create awareness of factors impacting the industry.
Brian-Coleman
Brian Coleman
Senior Manager, Infrastructure Engineering
ARC
Brian is the senior manager, infrastructure engineering at ARC. He is responsible for managing all hardware and software infrastructure by which ARC's products and services are delivered. For over 10 years he was also the lead infrastructure architect, and he has 15 years of travel industry experience.

NEED FURTHER ASSISTANCE?

General Inquiries
Kerri Mills
(703) 816-8583
kmills@arccorp.com
Press
Peter Abzug
(703) 816-8158
pabzug@arccorp.com