Distribution, Recovery and Collaboration with American Airlines

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Distribution, Recovery and Collaboration with American Airlines
About the Episode

ARC President and CEO Lauri Reishus is joined by Neil Geurin and Kyle Mabry of American Airlines to talk about how their airline has fared through the pandemic, American’s current and future distribution strategy, along with recent partnerships and how industry collaboration has helped fuel travel recovery.

In this episode, Geurin and Mabry describe bringing the supervision of American’s distribution channels under one team and looking at travelers that book direct and indirect the same across American’s entire platform. They also talk about encouraging signs of recovery and what cities they’re seeing approach normal levels of demand before detailing the collaboration they see across the travel industry, including American’s growing partnerships with Amadeus, Alaska Airlines and JetBlue.