ARC TravelConnect 2020

Current Episode
Episode 7: A Fireside Chat with Mike Premo and Dave Hilfman

This time last year, ARC's CEO, Mike Premo, announced that he would retire at the end of 2020, and Dave Hilfman was enjoying his first year of retirement from United Airlines.

Neither anticipated 2020 to be such a tumultuous year for travel. Premo worked tirelessly throughout his final year at ARC to help the global travel community navigate the crisis caused by the pandemic, and Hilfman returned from retirement to lead the Global Business Travel Association as its interim executive director.

In this fireside chat, Premo and Hilfman will reflect on 2020, as well as their decades of experience in the travel industry. They will discuss key career milestones and the trends they expect to shape the future of travel. Both will share insights from their careers, as well as guidance for those navigating an uncertain future.

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About the Series
The Core of this Event is Connection

Seven years ago, ARC created the TravelConnect conference to bring together travel industry leaders to discuss the trends shaping the future of travel. At the core of this event is connection: TravelConnect is designed to spark meaningful conversations across the travel ecosystem.

Valuable, Timely Content & Connections

These conversations remain just as important — maybe more so — in the wake of COVID-19. However, the needs of our industry have changed. ARC seeks to deliver the valuable, timely content and connections of TravelConnect while adapting to the needs of our customers during this challenging time.

Free Virtual Series

ARC will host a free TravelConnect virtual series of events throughout 2020 and beyond, bringing together industry leaders for valuable conversations, and providing opportunities for attendees to connect with each other. These virtual events will replace the 2020 in-person conference originally scheduled for October, which is now cancelled, propelling ARC and the industry into 2021.

If you have any questions about the series, please reach out to

With this interactive, digital experience explore every aspect of the travel journey from trip inspiration to purchasing, day of travel and beyond. See the process as it is today and what tomorrow will bring with groundbreaking initiatives ARC is exploring to create better traveler experiences and improved processes.

The Travel Journey in Action
General Inquiries
TravelConnect Team
Randy Spoon
(703) 816-5119