2020

October 8-9 2020
ARC currently plans to host TravelConnect 2020 in October as scheduled, but this is subject to change. Working closely with its customers, ARC is assessing the impacts of COVID-19 on the global travel community. ARC will make a final decision about the event in the coming weeks and notify all prospective attendees. Thank you for your patience as the travel community navigates this challenging time.

Quantitative futurist Amy Webb dazzled the audience with stories about companies that successfully anticipated and adapted to disruption over and over again. (Did you know that Nintendo got its start creating handmade playing cards in the 1800s — and that it still produces them?)

Webb described how companies can be “pathfinders” by confronting uncertainty using data — and by flexibly recalibrating their strategies when needed.

Dave Harvey Channels of Choice

Vice President of Southwest Business Dave Harvey talked about the feedback the airline has received after announcing this summer its decision to expand its corporate travel distribution strategy.

What People are saying about this discussion

Southwest’s Distribution Expansion Strategy Reflects Agencies’ Demands

President of JetBlue Technology Ventures, Bonny Simi, shared about the startups they’re investing in to explore AI, IoT, mobility and blockchain technologies. She said travel brands should be focused on distributed ledger technology and machine learning.

What People are saying about this discussion

Jetblue Technology Ventures' Simi: Why Airlines Need to Train Revenue Managers to Be Data Scientists

With this interactive, digital experience explore every aspect of the travel journey from trip inspiration to purchasing, day of travel and beyond. See the process as it is today and what tomorrow will bring with groundbreaking initiatives ARC is exploring to create better traveler experiences and improved processes.

The Travel Journey in Action
#TravelConnect2020
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