Distribution Evolved

Distribution: Evolved

What is the Future of Distribution?

It’s a personalized shopping experience across all channels, within all contexts, offering the right content to the right traveler at the right time. It’s relationship-driven and leverages the breadth of available and emerging solutions, including NDC and ONE Order.

What is ARC’s Vision for Distribution?

Support the full spectrum of airline distribution models by providing flexible transaction processing workflows, billing and settlement, and outputs that enable airlines and agencies to efficiently manage their partnerships. ARC’s distribution solutions will enable the future.


Today’s traveler wants a consistent shopping experience regardless of device, channel, payment option or the type of trip. Whether it’s an infrequent leisure traveler booking the annual family vacation at the kitchen table or the hardened road warrior making last-minute changes mid-trip, airlines, travel agencies and technology providers need to support a consistent and seamless experience. That’s Distribution: Evolved.

Retail Shopping

Leaders in retail have changed consumer expectations and the modern traveler expects an expanded shopping experience. The future of distribution presents an opportunity for airlines and their partners to create more dynamic and personalized offers, and enable new revenue streams through ancillary sales from their own inventories, as well as those of third parties. That’s Distribution: Evolved.

Content Management

Effective retailing is driven by transparency. As with other major purchases, travelers seek as much information as possible to make the best buying decision. By ensuring a consistent, accurate and transparent “single version of truth,” airlines and their channel partners can deliver more personalized and transparent offerings. Travelers will have increased ownership of their trip, enhancing overall experience and satisfaction. That’s Distribution: Evolved.

New Distribution Capability (NDC)

With ARC’s secure, flexible and cost-effective settlement platform, airlines and travel agencies can create customized, effectively managed partnerships that leverage New Distribution Capability (NDC).

ARC Enables Customized Partnerships

As the distribution landscape becomes more customizable, ARC forges connections between airlines and travel agencies, equipping them to do business together in the way they choose.

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Document Retrieval Service (DRS)

Document Retrieval Service (DRS) is a secure record-keeping system for ARC participants of more than three years of IAR-reported ticketing data.

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Interactive Agent Reporting (IAR)

ARC’s Interactive Agent Reporting (IAR) is an electronic sales reporting system for travel agents and CTDs that facilitates the settlement of sales, refunds, exchanges, memos and TASFs.

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Internet Sales Summary (ISS)

ARC’s Internet Sales Summary (ISS) is a report of all settled sales, containing quarter-to-date breakdowns of domestic and international fares by cash and credit, commission and transaction count.

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Travel Agencies
ARC offers various participation programs and products that can fit your individual business needs.
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Ensure your airline's success with ARC’s settlement system, products, data and account management support.
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