Hope Harper, Manager, Revenue Recovery, Delta Air Lines

Speakers

Hope Harper

Hope Harper

Hope Harper is an industry veteran of 29 years with Delta Air Lines. Currently a manager in revenue recovery, she is responsible for supervising teams that audit worldwide travel agency sales for booking and ticketing discrepancies and fraud, initiating recovery and associated collections. Her expertise comprises a diverse skill set which includes many facets of reservations, ticketing and settlement, including: booking and ticketing, sales reporting, domestic and international tariffs, sales audits, as well as industry and Delta initiatives, policies and procedures. Working within these areas, Hope has gained the knowledge to represent Delta as a subject matter expert.