2018 Highlights

2018 Highlights

TRAVELCONNECT 2018 RECAP

Hear from travel industry leaders on why TravelConnect is one of the most valuable conferences they attend each year. With sessions on technology, brand and innovation, TravelConnect sparks meaningful conversations about the future of travel.


Highlights

Humanity + Technology: Emerging Trends in Air Travel
Humanity + Technology: Emerging Trends in Air Travel

TravelConnect 2018 featured dynamic discussions on emerging technology — including AI, robotics, predictive analytics, virtual reality and data-driven personalization.

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ARC's Bob Crandall Story
ARC's "Bob Crandall Story"

The American Airlines legend sat down for an intimate, “Anything Goes” interview with PlaneBusiness Banter’s Holly Hegeman.

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Meet the Customer of the Future
Meet the Customer of the Future

How Emerging Technologies, Forward-Thinking Business Models and Data Intelligence are Transforming the Customer Experience for the Modern-Day Traveler.

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Presentations

Applying Blockchain to Air Travel

Blockchain is much more than a buzzword. Hear from a panel of travel industry leaders actively exploring the application of Blockchain to air travel partnerships — and discover how Blockchain technology could revolutionize transaction management, payments, security and more.

Speaker:
Paul Barber, Managing Director, Product Architecture, ARC
Brook Armstrong, Chief Executive Officer, Co-Founder, Blockskye
Kieren James-Lubin, President and Chief Executive Officer, BlockApps

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Balancing Fares and Friction

Just how expensive is it for companies to take care of road warriors? In this interactive session, two of the most respected voices in the industry will illuminate insights on road warrior health, evolving traveler expectations and pricing trends.

Speakers:
Scott Gillespie, Head of Analytics, ARC
Chuck Thackston, Managing Director, Data Science and Research, ARC

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The Latest in Debit Memos

Get the latest updates from the Debit Memo Working Group’s October meeting, and catch up on trends in debit memos, chargebacks and best practices.

Speakers:
Paige Blunt, Manager, Industry Relationships, ARC
Hope Harper, Manager, Revenue Recovery, Delta Air Lines
Shannon Keever, Debit Memo Analyst, Reconciler, Altour

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How ARC is Transforming Settlement

ARC is committed to creating an environment of flexibility, clarity and efficiency for the global air travel community. In order to support a wide variety of distribution methods, including NDC, ARC has embarked on a total transformation of its technology and processes. See how ARC is making this transformation a reality, and what the future of settlement looks like.

Speaker:
Doug Mangold, Vice President, Product, ARC

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NDC Exchange

Hear from ATPCO and ARC about the NDC Exchange, which will enable the efficient and simplified transfer of information among organizations that may be operating on different standards and versions of NDC.

Speakers:
Bryan Trauger, Product Manager, Data Platform and NDC Services, ATPCO
Mark Kosikowski, Manager, Commercial Distribution, Air Canada
Rich Miller, General Manager North America, Serko Ltd.
Chuck Fischer, Managing Director, Payment Strategy & Industry Relations, ARC

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ONE Order Explained

ONE Order has the potential to revolutionize the travel buying experience — and it opens up an array of customization and merchandising opportunities for airlines and other suppliers. Learn what you need to know about ONE Order and how it can expand your offerings for customers.

Speakers:
Sebastien Touraine, Head of ONE Order Program, IATA
Lucianne Leighton, Managing Director, Settlement Products, ARC

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