Doug Mangold is responsible for the development and management of ARC’s settlement and data product portfolio. As the leader of the product management, product innovation, product development and product marketing areas, Doug and his teams develop and manage products such as Memo Manager and Memo Analyzer, Agency BI and the Travel Agency Service Fee (TASF) program. His team also leads industry-changing forums such as the Debit Memo Working Group and the ARC Settlement Council.
He joined ARC in 2006 from Booz Allen Hamilton, where he led mission-critical programs for federal government clients. Prior to that, Doug had product operational and process development responsibilities at Teligent, a wireless telecommunications company, where he managed order entry, provisioning, and billing processes and system requirements. He began his career as a business analyst and information systems developer for commercial and government clients. He has a B.S. and MBA from West Virginia University.